Order Clerks:

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Also includes

About the Job

Indiana Average Salary $33,800.00
Average Time to Fill 41 days
Typical Education Post-secondary certificate or some college courses
Typical Experience Over 4 years, up to and including 6 years
10 Year Projected Openings (2016-2026) 2,440
10 Year Expected Percentage Change (2016-2026) -15.41 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Resource Allocation
Attention to Detail
Following Directions
Written Communication
Information Gathering
Customer Service
Oral Communication
Conflict Management
Critical Thinking
Numerical and Arithmetic Application

Top Job Duties and Responsibilities

Performing Administrative Activities

Process individual, group, or organizational invoices
Process orders for merchandise, supplies, or services
Manage clerical or administrative activities
Take messages, notes, shorthand, and dictation
Deliver items such as mail, messages, records, or files
Send information, materials or documentation
Process returned merchandise
File documents, records, or related materials
Perform administrative or clerical duties such as typing, accepting orders, or sorting mail
Rent items to customer
Process account invoices
Process credit transaction

Monitoring and Controlling Resources

Inventory items to be reordered or returned
Monitor inventories of products or materials
Maintain inventory records
Maintain inventory of office supplies
Manage inventories or supplies
Order office, administrative, or clerical supplies, materials, and equipment
Collect deposits, payments, funding, or fees

Processing Information

Compile data or documentation
Compile data or information for financial reports
Calculate financial data
Catalog materials or artifacts for reference
Calculate rates for organization's products or services
Sort mail letters or packages by hand

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Material Handling Equipment

Department of Workforce Development Resources