Eligibility Interviewers, Government Programs: 
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
Also includes
About the Job
| Primary Industry | Government and Public Administration |
| Indiana Average Salary | $40,498.00 |
| Average Time to Fill | 30 days |
| Typical Education | Post-secondary certificate or some college courses |
| Typical Experience | Over 1 year, up to and including 2 years |
| Current Openings | |
| 2 Year Projected Openings (2016-2018) | 412 |
| 2 Year Expected Percentage Change (2016-2018) | -0.23 % |
| 10 Year Projected Openings (2016-2026) | 2,177 |
| 10 Year Expected Percentage Change (2016-2026) | 0.91 % |
For more information on the new projection methodology, visit Hoosiers by the Numbers .
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Skills Profile
Essential (Soft) Skills
Essential Skills to Employers
Information Gathering
Decision-making
Integrity
Customer Service
Written Communication
Attention to Detail
Critical Thinking
Organization
Oral Communication
Problem-solving
Leadership
Professionalism
Following Directions
Conflict Management
Resource Allocation
Time Management
Decision-making
Integrity
Customer Service
Written Communication
Attention to Detail
Critical Thinking
Organization
Oral Communication
Problem-solving
Leadership
Professionalism
Following Directions
Conflict Management
Resource Allocation
Time Management
Top Job Duties and Responsibilities
Judging the Qualities of Things, Services, or People
Evaluate applicant qualifications for employment
Evaluate information from employment interviews
Evaluate ability of applicant
Evaluate applicant qualifications for licensure
Evaluate personnel policies, practices, or benefits
Identify physical or emotional abuse
Determine social service program status
Evaluate information from employment interviews
Evaluate ability of applicant
Evaluate applicant qualifications for licensure
Evaluate personnel policies, practices, or benefits
Identify physical or emotional abuse
Determine social service program status
Staffing Organizational Units
Refer applicant to other hiring personnel
Compare client applications with eligibility requirements
Conduct eligibility or selection interviews
Select applicants meeting qualifications
Publicize job openings
Compare client applications with eligibility requirements
Conduct eligibility or selection interviews
Select applicants meeting qualifications
Publicize job openings
Documenting/Recording Information
Maintain public records, reports, or files
Record information about legal matters
Maintain file of job openings
Record client's personal data
Prepare documentation for contracts, transactions, or regulatory compliance
Manage clinical or social case records
Record information about legal matters
Maintain file of job openings
Record client's personal data
Prepare documentation for contracts, transactions, or regulatory compliance
Manage clinical or social case records
Provide Consultation and Advice to Others
Refer patients or clients to community services or resources
Refer callers or customers to appropriate personnel
Recommend claim action
Match clients to public or community services
Provide advice regarding program quality or effectiveness
Refer callers or customers to appropriate personnel
Recommend claim action
Match clients to public or community services
Provide advice regarding program quality or effectiveness
Processing Information
Compile data or information related to social service or health programs
Compile data or documentation
Compile data or information for financial reports
Calculate financial data
Compile data or documentation
Compile data or information for financial reports
Calculate financial data
Interpreting the Meaning of Information for Others
Explain available financial assistance
Translate written or spoken language
Explain public, community, or government service related rules, policies, laws, or regulations
Translate written or spoken language
Explain public, community, or government service related rules, policies, laws, or regulations
Performing Administrative Activities
Take messages, notes, shorthand, and dictation
Manage insurance claims
Answer questions from customers or the public
Provide clerical assistance to customers or patients
Manage insurance claims
Answer questions from customers or the public
Provide clerical assistance to customers or patients
Monitor Processes, Materials, or Surroundings
Ensure compliance with polices or regulations
Monitor financial information
Monitor performance of others
Monitor financial information
Monitor performance of others
Real-Time Job Posting Statistics
Related Job Posting Titles:
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Booster Skills & Certifications
Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.
Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.
Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.
| Skill or Certification | Certi - fication | Certification | Hard to Fill | Expensive to Fill |
|---|---|---|---|---|
| Human Development | ||||
| Medical Assistance | ||||
| Medical Coding | ||||
| Medical Terminology | ||||
| Health Insurance Portability and Accountability Act (HIPAA) | ||||
| Project Management | ||||
| Case Management | ||||
| Nursing Home |
