Travel Agents:

Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.

Also includes




About the Job


Indiana Average Salary $41,300.00
Average Time to Fill 33 days
Typical Education Post-secondary certificate or some college courses
Typical Experience Over 3 months, up to and including 6 months
10 Year Projected Openings (2016-2026) 795
10 Year Expected Percentage Change (2016-2026) 7.18 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile



Essential (Soft) Skills

Essential Skills to Employers

Oral Communication
Customer Service
Professionalism
Integrity
Organization
Attention to Detail
Information Gathering
Resource Allocation
Time Management
Decision-making
Numerical and Arithmetic Application
Conflict Management
Teamwork
Following Directions

Top Job Duties and Responsibilities

Performing for or Working Directly with the Public

Sell insurance policies
Sell products or services
Sell services
Sell entertainment or tour packages
Take customer orders
Provide direct sales related customer service

Resolving Conflicts and Negotiating with Others

Negotiate business contracts
Negotiate financial arrangements
Negotiate sales contracts

Getting Information

Review switching or train orders
Review arrival or departure schedules
Gather customer or product information to determine customer needs
Review travel rate schedules

Communicating with Persons Outside Organization

Provide clients, customers, or passengers with travel information
Inform clients of travel restrictions
Describe points of interest to tour group


Real-Time Job Posting Statistics


Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Corporate Travel
Telemarketing
TSA Regulations
Service Level Agreement
Management Industry Knowledge
Sales Goals
Tariffs



Department of Workforce Development Resources