First-Line Supervisors of Retail Sales Workers:

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Also includes

About the Job

Indiana Average Salary $39,850.00
Average Time to Fill 49 days
Typical Education Post-secondary certificate or some college courses
Typical Experience Over 4 years, up to and including 6 years
10 Year Projected Openings (2016-2026) 24,793
10 Year Expected Percentage Change (2016-2026) -6.79 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Resource Allocation
Attention to Detail
Critical Thinking
Oral Communication
Information Gathering
Written Communication
Work Ethic
Technology and Tool Usage
Following Directions
Conflict Management
Numerical and Arithmetic Application

Top Job Duties and Responsibilities

Thinking Creatively

Develop purchasing policies or procedures
Develop staff policies
Develop advertising or marketing policies, procedures, or standards
Develop business, financial, or operational policies, procedures, or standards
Establish operational policies
Create floral arrangements
Design merchandise or product displays
Establish employee performance standards
Develop sales presentations
Write advertising copy

Monitoring and Controlling Resources

Monitor inventories of products or materials
Inventory stock to ensure adequate supplies
Monitor currency, coin, or checks in cash drawer
Manage material resources
Purchase office equipment or furniture
Purchase furnishings, artworks, or accessories
Purchase stocks of merchandise or supplies
Develop operational budgets
Manage inventories or supplies
Distribute sales proceeds or commissions
Requisition stock, materials, supplies or equipment
Receive payments from others

Monitor Processes, Materials, or Surroundings

Monitor project risk mitigation plan
Monitor project scope guidelines
Monitor operational activities to ensure conformance to standards, regulations, or protocols
Monitor operations to ensure compliance with safety or security policies or regulations
Track financial transactions such as deposits, payments, funding, or fees
Track sales activity or trends
Monitor work areas to provide security
Monitor market conditions or trends
Monitor performance of others

Guiding, Directing, and Motivating Subordinates

Manage promotional, sales, or marketing plans
Manage project life cycle
Set goals for workers or staff
Oversee sales campaigns or programs
Supervise sales or support personnel
Supervise sales personnel
Assign work to staff or employees

Judging the Qualities of Things, Services, or People

Evaluate office operations
Evaluate advertising promotions
Conduct progress and production reviews
Evaluate contract personnel performance
Evaluate information from employment interviews
Evaluate employee performance

Provide Consultation and Advice to Others

Advise others on human resources topics
Advise retail dealers in use of sales promotion techniques
Advise customers on the use of products or services
Recommend improvements to work methods, procedures, or products
Provide furnishing or equipment recommendations
Recommend customer payment plan

Making Decisions and Solving Problems

Discharge workers using employee dismissal guidelines
Implement company or staff policies
Recommend personnel actions such as promotions, transfers, and dismissals
Terminate relationship with clients or vendors
Terminate employment of employees or contractors

Staffing Organizational Units

Establish staffing guidelines and procedures
Publicize job openings
Recruit candidates for employment
Promote personnel within organizations
Hire personnel

Documenting/Recording Information

Write project charter
Maintain records of sales or other business transactions
Maintain customer and account records
Prepare financial reports
Maintain personnel records

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Product Knowledge
Description and Demonstration of Products
Sales Management
Staff Management
Cash Handling
Product Sales
Inventory Control

Related Licensing Requirements

Occupational Riverboat Gambling License (18-0000000026)

In order to obtain a license to work in a riverboat casino, the candidate must: Be at least 18 years of age. Not have been convicted of a felony nor have been subject to disciplinary action that woul interfere with the ability to carry out professional duties. Demonstrate a level of skill of knowledge that the commission determines is necessary to perform the skills necessary for the occupation. Submit a full set of fingerprints. Pay all application and licensure fees.

- Indiana Gaming Commission (3172330046)

Department of Workforce Development Resources