Claims Adjusters, Examiners, and Investigators:

Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.

Also includes

About the Job

Indiana Average Salary $59,210.00
Average Time to Fill 40 days
Typical Education Associate's degree
Typical Experience
10 Year Projected Openings (2016-2026) 2,645
10 Year Expected Percentage Change (2016-2026) -5.62 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Information Gathering
Critical Thinking
Attention to Detail
Written Communication
Oral Communication
Following Directions
Numerical and Arithmetic Application
Resource Allocation
Technology and Tool Usage
Conflict Management

Top Job Duties and Responsibilities

Getting Information

Calculate data to inform organizational operations
Research state insurance regulations
Analyze evidence or facts
Identify implications for cases from legal precedents or other legal information
Determine fire causes
Investigate insurance claims
Conduct interviews to gather insurance related information
Interview witnesses, suspects, or claimants
Gather physical evidence
Collect evidence for legal proceedings
Gather financial records
Investigate legal issues
Research property records

Making Decisions and Solving Problems

Appraise personal property or equipment
Appraise real estate values
Appraise value of documents, manuscripts, photographs, or artifacts
Appraise property values
Determine admissibility of evidence
Decide causes of legal action
Authorize credit charges
Employ rules of evidence procedures
Edit documents for completeness, accuracy, or conformance to standards

Evaluating Information to Determine Compliance with Standards

Review data on insurance applications or policies
Verify investigative information
Verify accuracy of records
Verify application data to determine program eligibility
Examine permits or licenses to ensure compliance with requirements
Detect discrepancies in records or reports

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Customer Billing
Adjuster Certification
Settlement Negotiation
Customer Checkout
Chartered Property Casualty Underwriter
Conflict Management
Insurance Underwriting

Department of Workforce Development Resources