Insurance Claims and Policy Processing Clerks:

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

Also includes

About the Job

Indiana Average Salary $37,610.00
Average Time to Fill 38 days
Typical Education Post-secondary certificate or some college courses
Typical Experience
10 Year Projected Openings (2016-2026) 5,415
10 Year Expected Percentage Change (2016-2026) -1.95 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Following Directions
Attention to Detail
Written Communication
Oral Communication
Critical Thinking
Resource Allocation
Information Gathering
Customer Service
Numerical and Arithmetic Application
Technology and Tool Usage
Work Ethic

Top Job Duties and Responsibilities

Performing Administrative Activities

Process medical records
Take messages, notes, shorthand, and dictation
Manage insurance claims
Transcribe spoken or written information
Prepare business correspondence
Process individual, group, or organizational invoices
Execute sales or other financial transactions
Deliver items such as mail, messages, records, or files
Send information, materials or documentation
Process account invoices

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Insurance Underwriting
Health Insurance Portability and Accountability Act (HIPAA)
Medicare/Medicaid Knowledge
HCPCS Coding

Department of Workforce Development Resources